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At Clemance, we believe in a seamless, luxurious experience, from the moment you place your order to the moment you hold your exquisite jewelry in your hands. That’s why we offer careful and secure delivery, completely free of charge.
Free Shipping
All orders are shipped worldwide for free, with no exceptions.
We ship via reliable courier services and ensure your jewelry is fully insured during transport.
Delivery Method
Registered and Secured Delivery:
– Every package is shipped via registered mail, meaning you must personally sign for your order upon receipt.
– This ensures the safety of your valuable purchase.
– Delivery is only made on business days and during daytime hours.
Delivery Time
Our jewelry is lovingly handcrafted with the utmost care and expertise. This process typically takes 3-4 weeks.
Once your order is ready, you will receive a confirmation and a track & trace code to follow your package. Delivery times are generally:
– Netherlands: 1-2 business days after dispatch.
– Europe: 2-5 business days after dispatch.
– International: 5-10 business days after dispatch.
Special Delivery
Do you have a specific delivery date or time in mind? Contact us, and we will do our best to accommodate your request.
For extra secure deliveries (such as courier delivery by appointment), additional costs may apply. Please contact us for more information.
Not Home?
If delivery is missed, the courier will leave a notification with instructions to reschedule the delivery or collect the package from a secure pick-up point.
Customs & Import Duties
For international customers outside the EU, customs or import duties may apply. These costs are the responsibility of the customer.